Refund policy

EauClarity Return Policy

At EauClarity, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our return policy below:

Returns & Eligibility

Returns are accepted within 15 days of purchase.

Proof of purchase is required for all returns

Products must be unopened, and in their original packaging to qualify for a return.

Refunds

Once your return is received and inspected, we will process your refund.

Refunds will be issued to the original payment method within 5 to 7 business days after approval.

Shipping fees are non-refundable.

Exchanges

We only replace items if they are defective or damaged upon arrival.

If you need an exchange, please contact us at via our return portal within 2 days of receiving your order.

How to Initiate a Return

request a return through our return portal, using your email address and order number used for the purchase.

We will provide return instructions, including the return address.

Ship your item back using a trackable shipping method.

For any questions or concerns, please contact us via our contact form.